In short: A custom bag order runs through seven steps: request, quote, dieline and artwork proof, sample (5–7 days), mass production (15–25 days), quality inspection and shipping. Heyi Custom Bags handles all of them in-house at our factories in Dongguan, China and Hai Phong, Vietnam, with an MOQ of 5,000 pcs per design for brands, retailers and wholesalers.
Ordering custom printed packaging for the first time? Here is a step-by-step look at how a typical custom bag order works with our factory.
1. Send your request
Tell us the bag type, approximate size, quantity (our MOQ is 5,000 pcs per design), material preference and how you want it printed. Photos of similar packaging or your product are very helpful.
2. Get a quote and recommendations
We reply with pricing and suggest the best structure for your product — usually within 24 hours.
3. Artwork and dieline
We send a dieline (the flat template of your bag). You or our in-house designers place the artwork. We then send a digital proof for your approval.
4. Sampling
For new projects we recommend a sample so you can check material, printing and size. Custom samples usually take about 5–7 days.
5. Mass production
After sample approval, production typically takes about 15–25 days depending on quantity and complexity. This includes film production, printing, lamination, curing, bag making and inspection.
6. Quality inspection
Finished bags are checked for print quality, dimensions, seal strength and appearance before packing.
7. Shipping
We ship worldwide by sea, air or express from Shenzhen and Guangzhou ports, or hand over to your own forwarder.
Typical timeline
For a first order, plan on about 4 to 6 weeks from quote to goods leaving the factory: 1–2 days for the quote, 2–5 days for artwork and proof approval, 5–7 days for a sample, then 15–25 days for production. Repeat orders skip sampling and are usually ready in 15–20 days. Sea freight adds 2–5 weeks depending on destination; air or express adds 3–7 days.
Tips for a smooth order
- Share your product weight and volume so we can size the bag correctly.
- Provide vector artwork (AI, PDF or EPS) with Pantone colors.
- Plan ahead for seasonal launches to allow time for sampling.
FAQ
What is the minimum order for a custom printed bag?
5,000 pcs per design. We work with brands, retailers, distributors and wholesalers who order in volume; the same artwork can be split across sizes on request.
Do I have to order a sample first?
For a new structure or print we recommend it, because it lets you check material, colour and fit before 5,000 or more bags are made. Repeat orders with approved specifications can go straight to production.
What files do you need for artwork?
Vector files (AI, PDF or EPS) with outlined fonts and Pantone references. If you only have a logo, our in-house designers place it on the dieline and send a digital proof for approval.
How long does production take?
Mass production takes 15 to 25 days after sample and artwork approval, depending on quantity, number of colours and bag structure.
Which trade terms do you offer?
EXW, FOB (Shenzhen, Guangzhou or Hai Phong), CIF and DDP are all available, or we hand over to your own freight forwarder.
Planning a custom packaging project? Send us your requirements — our team will recommend the right solution and reply with a quote within 24 hours.